Frequently Asked Questions

The most frequently asked questions are as follows

I am trying to use Audio Editor, but it is not working properly. What could be the problem?
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How do I use Audio Editor to record from a LP or cassette?
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I have attempted to download the software many times, but each time the download is more than the file size listed on the web site. Why am I having this problem?
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I purchased a copy of Audio Editor, and now I want to use it on another computer. What can I do?
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I have purchased a previous version of Audio Editor in the past. How do I upgrade to the new version?
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Do you sell a version of Audio Editor for the Mac?
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Can I purchase the software in a local store near where I live?
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What is the update/upgrade policy for Audio Editor?
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What is Audio Editor's refund policy?
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What are the recommended Operating System configurations for Audio Editor?
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What are the hardware requirements for Audio Editor?
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How do I uninstall Audio Editor?
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I am trying to use Audio Editor, but it is not working properly. What could be the problem?

Audio Editor instability is caused by insufficient system resources. Audio Editor uses many system resources because it must load the uncompressed data from audio files at once for processing. Although, on most systems, 128 MB of RAM should be sufficient, depending on other hardware in the system, 256 MB might produce much better results.

How do I use Audio Editor to record from an LP or cassette?

Audio Editor can be used to record from any available source. Therefore, you should make the necessary hardware connection from your stereo or other source device to your sound card. Now, within Audio Editor, select the connection used on your sound card as the input source for recording. Start playback on your stereo or other device, and click the record button on the Audio Editor window. When the audio content playback is complete, press Stop in Audio Editor, and save the recording via the Save As command. You should keep in mind the frequency at which recordings are saved.

I have attempted to download the software many times, but each time the download is more than the file size listed on the web site. Why am I having this problem?

This problem seems to occur only when using a download manager with specific network conditions. If at all possible, you will have better results by downloading the software normally through your browser.

I purchased a copy of Audio Editor, and now I want to use it on another computer. What can I do?

The software's license is for a single computer. If you'd like to use the software on an additional computer, you can upgrade your license for $29.95 to support this from http://www.color7tech.com/

I have purchased a previous version of Audio Editor in the past. How do I upgrade to the new version?

You may upgrade to the new version of Audio Editor for free from the following URL: http://www.color7tech.com/

Do you produce a version of Audio Editor for the Mac?

No. Audio Editor Soft Development Team does not develop Macintosh software at this time. Unfortunately, as we are not familiar with the Macintosh software market, we do not know of a solution to recommend for similar operations on the Mac platform.

Can I purchase the software in a local store near where I live?

Audio Editor is not currently sold through retail distributors. We are using the try before you buy method of distribution at present which allows users to install the software and ensure it's what they're looking for before having to spend any money whatsoever. The software can be purchased from anywhere in the world, though, directly from the Audio Editor web site or via postal mail, fax, phone, or wire transfer.

What is the update/upgrade policy for Audio Editor?

When Audio Editor is purchased, all updates for the major version ordered can be downloaded and used free of charge.

What is Audio Editor's refund policy?

We are sure that you will be completely satisfied with the results and quality of Audio Editor. However, should the product fail to meet your expectations for any reason whatsoever within the first 30 DAYs, we will provide a 100% total refund.

Recommended Operating System configurations for Audio Editor

Windows 98, Windows ME, Windows 2000, or Windows XP, Windows 2003.

Hardware Requirements for Audio Editor

Minimum:

Intel?Pentium ?class 400 MHz processor or better; 128 MB RAM; 30 MB Hard Drive space; 12x CD-ROM drive or better (optional); Sound Blaster-compatible sound card and speakers/headphones; SVGA or higher color video display card (minimum resolution 800x600); Internet connection for ordering, and support.

Recommended:

Intel« Pentium« III class 800 MHz MMX or better; 256 MB RAM or more; 50 MB Hard Drive space; 48x CD-ROM drive; Sound Blaster-compatible sound card and speakers/headphones; 16-bit color video card; Internet connection for ordering, and support.

How do I uninstall Audio Editor?

To uninstall Audio Editor, click Start from the Windows Taskbar, go into Settings/Control Panels/Add/Remove Programs and select Audio Editor from the Install/Uninstall tab.